Policies
Please read these before you book. They keep every client's time safe, yours included.
Booking and deposits
Every set is booked ahead. A deposit holds your time, goes toward your service and is paid when you book; the booking page shows the amount. Fills, removal and repairs don't need one.
Cancelling and running late
Please tell us 48 hours ahead if you need to cancel or move your time, so it can go to someone else. Running late? You have a 15-minute grace period. After that the set may be shortened, or moved to another day.
If you miss an appointment
If you miss your time without telling us, the deposit stays with the studio. To rebook, text us and we'll find the next opening.
Children and companions
One guest may sit with you. The suite has lamps and tools within reach, so a child can come along only with another adult who stays with them.
Patch tests and allergies
Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands. We may ask you to see your doctor first. A reaction can happen with any gel, so tell us right away if you feel burning or itching.
Redos and refunds
If a nail lifts or chips, tell us within a week and we'll look at it. Please don't pull gel off yourself; book removal and we'll take it off gently. A fix is a redo of the nail, not a refund.
Tipping
Tips are welcome and never expected. You can leave one by card or in cash when your set is done.
Ready when you are
Choose a time on the booking page.