Questions
Questions, answered
Do you take walk-ins?
No. Holo is appointment only, so every client has a table and a time. Book on the booking page, or text if you aren't sure which set you want.
How do I book?
Choose a time on the booking page. A deposit holds the time for sets and overlays, goes toward your service and is paid when you book.
How long does a set take, and how far ahead should I book?
Most sets take between two and a half and five hours, depending on the design level. For an event, book as early as you can; the booking page shows the open days.
What is the difference between gel polish, builder gel and soft-gel extensions?
Gel polish is color set under a lamp on your own nail. Builder gel is a thicker gel layered over natural nails for structure. Soft-gel extensions add length on a soft gel tip. Holo works in soft gel and builder gel.
Do I need to book removal?
If you are wearing someone else's work, yes. Book removal first or add it to your set so the time is held. Please don't pull or peel it off yourself.
Can I bring a picture?
Please do. Send it to the studio's text line before the day or bring it with you, and we'll plan the length, shape and design level from it. A saved photo, a screenshot or a sketch all work.
What if a nail lifts?
Tell us within a week and we'll look at it. A fix is a redo of the nail.
How do you clean your tools?
We clean and disinfect tools between clients, and metal tools go through an autoclave. Each client gets a new file and buffer.
Can I bring a friend or a child?
One guest may sit with you. The suite has lamps and tools within reach, so a child can come along only with another adult who stays with them.
How does pricing work?
The studio's prices show on the booking page when you choose a set. They follow the design level, the length and any add-ons.
Still deciding?
Text a picture and we'll tell you which level it is.